Privacy Policy

Last updated: March 24, 2026

GlobalIPTV.ca respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Information You Provide

Account information: Email address used during signup to deliver your IPTV credentials.
Payment information: Interac e-Transfer details or other payment method information necessary to process your subscription.
Support inquiries: Any information you provide when contacting our customer support team.

Information Collected Automatically

Usage data: Pages visited, time spent on site, and general browsing patterns.
Device data: Browser type, operating system, screen resolution, and IP address.
Cookies: Small text files stored on your device to improve your browsing experience (see Section 5).

2. How We Use Your Information

We use your information to:

Process and deliver your IPTV subscription.
Send account credentials, setup instructions, and service updates.
Provide customer support and respond to your inquiries.
Improve our website, services, and user experience.
Detect and prevent fraud or unauthorized access.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited data with:

Payment processors: To process your subscription payments securely.
Analytics providers: Aggregated, non-identifiable data to improve our services.
Legal authorities: When required by law or to protect our legal rights.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure server infrastructure, and restricted access controls. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies for the following purposes:

Essential cookies: Required for basic site functionality (e.g., remembering your cookie consent preference).
Analytics cookies: Help us understand how visitors use our site so we can improve it.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features. When you first visit our site, you will be asked to accept or reject non-essential cookies.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. Account data is retained for the duration of your subscription plus a reasonable period afterward for support and legal compliance.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data.
Withdraw consent for data processing.

To exercise any of these rights, please contact us through our contact page.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out through our contact page.